DERMA POLICIES

Payment Policy

Out of respect for our providers’ time, Derma requires a credit or debit card to be saved to your account to book all appointments. Credit and debit card information is kept securely on file for future appointments.

Your credit or debit card on file will be charged for any cancellations made with less than 24 hours’ notice OR if you do not arrive for your appointment. Arriving 10 minutes late is considered a missed appointment and your card will be charged:

• $150: Permanent Cosmetics

• $100: All other appointments

If you have prepaid for a series of treatments and you cancel with less than 24 hours’ notice OR if you do not arrive for your appointment, you will forfeit that treatment within the series.

Arrivals

New clients MUST arrive 15 minutes prior to your appointment, or you will be charged and rescheduled.

Established clients, arriving 10 minutes late is considered a missed appointment and your card will be charged.

Refund Policy

There are no refunds or exchanges on services, prepaid series, packages, or gift certificates at any time.

*Although we make every effort to keep our website updated, please note that prices and services are subject to change at any time. Derma is thrilled to have you as a client, and we reserve the right to refuse service at any time, to anyone, for any reason.*

COVID-19 Policy

To ensure the health and safety of Derma employees and clients, please review the following:

For exposure: if you have been exposed, we ask that you follow the Washington State Health Department guidelines for testing and quarantine.

For those working closely with Covid patients: If you have been exposed (not wearing PPE), then please follow your medical facility’s guidelines for testing/quarantine. If you have had exposure while working closely with Covid patients without PPE in place, then please call us to reschedule your appointment.